Comments 27

The Phone Call No Parent Ever Wants 

Back in October Hollie was hit by a car, a pure accident, nobody was to blame not the driver or Hollie,  it was if you like, a series of unfortunate events that day. You know those days, where you seem to have lots of choices and they lead to something horrible. Well we won’t forget the 29th October in a hurry.

” Hello is that Hollies mum” I answered yes and wondered what was going on as it was Hollies phone that had called me “now I don’t want you to panic but Hollie has been hit by a car, she’s awake and she needs you”( it was the bus driver).

I remember vividly standing at the shoe cupboard trying to take in what she was saying and where it had happened, I was looking at the shoes and just couldn’t find a pair, I was trying to figure out if this was some sort of joke because Hollie knows how to cross a road, she’s  responsible and sensible, surely this was all wrong. It wasn’t. I ran out the house in a t-shirt with no bra on and my PJ bottoms, all I said to Sam who was left with the kids was that Hollie had been hit by a car, I left our house in what felt like a slow motion. I definitely broke the speed limit getting to her but I didn’t care, I had no idea what I was driving to and there’s no speed limit on earth that can stop a mum getting to her child when they need them.

I managed to beat the emergency services mainly because of the bus driver who had called me straight away, Hollie had got off her bus and she had seen it all, along with a lovely couple who were on the bus that had got off to help her. People are so kind and people want to help no matter what the media wants to us to think these days, the couple gave Hollie their coat to stop the bleeding on her head, they sat with her holding her hand and they did all they could to help her. I’m forever in debt to these wonderful people.

The emergency services were there seconds after me, along with the police and all of them were incredible, there were at least 5 paramedics, the way they dealt with her makes me so emotional to even think about it. That was my baby lying on the side of the road but I trusted them completely, they are the unsung heroes of this world, they work tirelessly missing time with their families to look after us. Just amazing people. The police officer was just as fantastic, she did her job throughly and followed me to the hospital she stayed with me till things had calmed down, partly to speak to Hollie but she kept me talking and I needed that at that point.

Hollie was classed as a trauma patient on entering A+E and was brought in on a spinal board, I can’t give you the exact amount of doctors and nurses that were waiting for her but there were plenty. It was busy, it was a Saturday night and they were under pressure. I have never witnessed such professionalism, one doctor held her head for 45 minutes, he was meant to of gone home an hour ago but he formed such a friendship with Hollie in those 45 minutes he didn’t leave her side until she went over to children’s 2 hours later. He was a young doctor and Hollie was panicking with all the noises and the amount of machines she was hooked up to, he totally kept her cool, calm and collected asking about her love of music, and school. All of the doctors and nurses that helped Hollie at that point were incredibly kind and patient.

Once she had been given the all clear for the serious stuff, she had her head stitched, her arm popped into a cast and we went off to the children’s ward for an over night stay. From start to finish at the Royal Berkshire Hospital we were totally cared for, nothing was too much trouble even though it was very clear how busy they were. We have the most fantastic NHS, we are so lucky.

I saw it from a different point of view that evening, I mean I’ve been to A+E lots of times but never in that situation, I’ve been the one waiting, being bored and wondering why it was taking so long. Now I realise they are actually dealing with emergencies, proper emergencies, they’re saving people lives. They are short-staffed, they are under pressure but not once did I see a sad face or feel like they didn’t want to be there. They looked after my daughter with everything they had and there are not enough words to write to explain how grateful I am to every single one of them.

Its been 3 months now and it still plays on my mind when she goes out, it was a massive learning curve for Hollie, most teenagers like to think they’re invincible the “it won’t happen to me” mentality, well, it can happen to anyone not just a teenager or a child. The nature of Hollies accident meant it really could of been anyone, on these dark foggy days and nights, take care, shout to your babies when they leave the house  “watch the roads” no matter if they think your being over dramatic you’re not.

Show them these pictures, it took all my mum negotiating skills to get Hollie to agree to me using these pictures. But we both agreed people should see the dangers of what can happen when crossing a road.

Since then Hollie has won her house charity pitch at school and they are now raising money for the Adult and Childrens A+E department, I’m so incredibly proud that she managed to take what happened and use it to create something positive. I’m also incredibly proud of our emergency services and National Health Service, it really brings it home what wonderful caring people we have in this world.

I have included the less distressing pictures as we agreed that these showed Hollie once the panic was over. She needed some gas and air while they were stitching her up, of course she felt on top of the world with a bit of the magic gas. Below was day 2 of the swelling( it did get worse) then we have a recent photo which as you can see her scar is barely visible. Good old bio oil.


R2BC at Mummy from the Heart

Twin Mummy and Daddy
This entry was posted in: Family


Wife, Mama... Still pretending to be an adult


    • It was, but she’s a tough cookie is Hollie. ❤️. She was still moaning at me throughout the whole experience so I secretly knew she was okay !! We are so incredibly lucky to have such amazing professionals from doctors to nurses and all the hospital staff. Wonderful people !! Xx

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  1. Oh my gosh my heart as in my mouth when I read she’s been hit. What a worry! Thank you for sharing your story and for your brilliant review of the NHS and emergency services. We are so very lucky to have them when we need them. I’m so glad everything worked out ok and your daughter was quickly on the mend.

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  3. Something About Baby says

    Oh my goodness, I can’t imagine how terrifying this must have been, for all of you! Makes me really feel for my mum actually who has had a few phone calls in her life with regards to accidents my siblings have had. I don’t know how I’d cope! Well done for writing about it and sharing your and Hollie’s story – I hope she is well and truely on the mend! #coolmumclub


  4. My God, I can’t even imagine ever going through anything like this. Thank goodness she was ok in the end. And what a lovely tribute to the hard workers of the NHS. #coolmumclub


  5. Wendy at Daisies and Pie says

    Oh my goodness what an awful thing to have happened! You are so right about the NHS though, they do an absolutely amazing job – glad she’d better now!


  6. Oh goodness reading this made me shudder. I’ve had ‘that’ call about my hubby too – he was okay, well sort of! (A bit like your daughter) but the thought of your kids getting hurt is just unbearable – as mothers it’s unimaginable to see a hair on their heads out of place. You are right – when it comes to it our NHS are incredible.
    Thanks so much for linking to #coolmumclub and so pleased she is doing well xx


    • Thank you!! It’s such a scary, quite life changing moment. Makes you very appreciative of life once something like that happens. Thanks for putting on a great linky !!! I love the hashtag 😎


  7. Helen says

    Oh my goodness that must have been absolutely terrifying! It’s so lucky that your daughter has recovered well. My family were recently involved in a serious car crash (our car flipped and skidded along on its roof) and my daughter was in the car. I was also 9 weeks pregnant at the time, so all in all it was a terrifying experience. But luckily we all escaped relatively unhurt and like you say, the work of the emergency services is just incredible. #ThatFridayLinky

    Helen x


  8. talesoftwochildren says

    I’m with you on how much respect you have for our emergency services. They work tirelessly on our behalf. My son was rushed to Great Ormond Street hospital at 12 days old. We thought we were going to lose him. But the doctors and nurses did their thing and he is now in his terrible twos. Kudos to the NHS and the helpful people in the world. Great post.


  9. blogofdadjames says

    Thank you to you and Hollie for sharing this. It’s really great that from an awful event, you were able to shine a light on the wonderful people who work so hard to help us all.
    I can’t imagine how I would feel if I ever got that phone call.


  10. Sarah mud cakes and wine says

    Oh my as you said that phone call we hope we never receive. The NHS are amazing when OLlie was diagnosed with type 1 and the times he has been in hospital so poorly the staff other than one nurse have all been just amazing. We are so lucky to have such dedicated and wonderful staff of the NHS. I am so glad Hollie is ok and the kindness you received from everyone that day must have meant the world to you #thatfridaylinky


  11. Oh my goodness, I cannot imagine how utterly terrifying that must have been to get that phone call – it’s every parent’s worst nightmare. So, so glad that Hollie was okay and not more seriously hurt. The NHS is absolutely amazing at times like this when it really needs to be and so glad that there were people on the bus helping Hollie too. #coolmumclub


  12. Can’t begin to imagine just how scary this was for you all. I think you are wonderful sharing a tribute to the professionals that put your daughter back together again and well done you too who whether you know it or not will be doing the same every day.


  13. Bless her for letting you use the pictures to warn others. I bet you were so scared; what an awful call but I’m so glad Hollie was ok. The care she received sounds fabulous. xx #thatfridaylinky


  14. I can’t imagine how scary that must have been. Made me cry reading it. Seeing someone boarded up is so worrying. I’m pleased she wasn’t seriously hurt.
    I used to work in minor injury units – life threatening emergencies arrive there too! Used to make me so mad when patients were yelling at me in reception about the wait, when all of our nurses where literally doing CPR or something else life saving so the ambulance could take them to A&E. maybe it’s one of those things you have to see in order to be patient! I agree that paramedics, Drs, nurses all go way beyond to help. Your dr who stayed on after his shift sounds amazing, I know many Drs & nurses who are the same. #thatfridaylinky


  15. Aww I bet this was terrifying!! I’m bad enough when his teacher calls to say he’s had a fall!! Nothing worse then feeling useless for your children.


  16. Oh my word how scary, I can’t even imagine how you must have felt getting that phone call. I’m so pleased she’s ok. Popping over from #ThatFridayLinky


  17. diynige says

    This is so scary glad she is ok I had a similar situation last year my oldest was involved in a car accident but thankfully was ok super post Thanks for linking to the #THAT FRIDAY LINKY come back next week please


  18. jeremy@thirstydaddy says

    Poor thing. Glad that it wasn’t worse. I work in an ER and it’s hard sometimes to not worry constantly that some of the bad things that I see could happen to my daughter. You just never know. #thatfridaylinky


  19. Oh Gemma. I’m so glad that Hollie is OK but what an awful event for you both. Oddly, we had a similar situation in December. My 13 year old was walking home with a friend one night after youth club when he was hit by a car. She rang me saying; ‘Mum, XXXXX has been ran over and he’s not moving. The driver didn’t stop and I don’t know what to do!’ I have never moved so quickly in my life. Seeing the poor kid in the road was horrendous. Luckily, his injuries weren’t life threatening (broken bones, fractured skull and cuts etc) but my heart went out to his poor Mama that night. I have to agree, the NHS are truly amazing xx


    • Oh my heart went in my mouth reading that 😭.. Poor boy, and your poor daughter it’s so traumatic. Hollies friends were calling her phone as she was off to meet them, when I told them they all came running over, they were all in tears and panicking. I hope your daughter and her friend are ok now and did they catch the driver ?? What an absolute scum bag !! Xxx


  20. How very frightening for you all. Very heartened to read such praise for the Emergency Services. Glad she’s all ok and you’ve written this blog to remind parents.


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